Mitarbeiter Customer Service & Backoffice (100 %) (m/w/d) / Kassel
Core
Handling customer service inquiries for medical infusion and syringe pumps, managing spare parts orders, and coordinating logistics.
Role type
Customer Service & Backoffice Specialist
Builds
Spare parts orders, invoices, and shipping logistics for medical pumps
Domain
Medical devices / Healthcare
Deliverable
client delivery
Required skills
Order processing, invoice creation, shipping coordination, inventory management, Microsoft Office
Preferred skills
Customer service experience, sales back office experience, English language skills
Responsibilities
Managing central email inbox for repairs and spare parts, processing spare part orders, creating invoices, preparing and dispatching shipments, conducting inventory checks, organizing shipping logistics, preparing meetings and events
Seniority
Entry to Mid-level, individual contributor