IT Support Specialist – 1st & 2nd Level Support (m/w/d)
Core
Providing 1st and 2nd level IT support via helpdesk and on-site visits to resolve user issues and ensure functional IT for clients.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Client IT environments (PCs, notebooks, printers, peripherals) and Microsoft 365 setups
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Windows 11, Microsoft 365, hardware troubleshooting, remote support, ticket management, client communication
Preferred skills
Driver's license Class B
Technologies
Windows 11, Microsoft 365, Outlook