Disponent, Innendienstmitarbeiter oder Kundenberater (m/w/d)* Berlin
Core
Customer service and order management for construction equipment rental.
Role type
Customer service representative (disposition)
Builds
Rental orders for construction machinery and access equipment
Domain
Construction equipment rental
Deliverable
client delivery
Required skills
Order processing, pricing negotiations, customer acquisition, complaint handling, CRM management, commercial training
Preferred skills
Experience in construction machinery, stacker, and aerial work platform industry, affinity for technical products
Technologies
CRM systems
Responsibilities
Customer consultation and support, performance and price negotiations, handling and answering inquiries, order processing up to invoicing, complaint handling, acquiring existing and new customers, maintaining customer database