Leitung Innendienst (m/w/d)
Core
Leading the internal sales service team to ensure efficient coordination between customers, sales teams, and internal departments for custom stone and kitchen countertop manufacturing.
Role type
Senior management (Sales Internal Service)
Builds
Custom stone countertops, quartz composites, and ceramic kitchen workpieces
Domain
Construction materials / Kitchen manufacturing
Required skills
Team leadership, process optimization, CRM management, cross-functional collaboration, sales orientation, operational management
Preferred skills
Strategic thinking, hands-on mentality, organizational skills
Responsibilities
Lead and develop a team of ~20 internal sales staff, optimize sales processes and KPIs, ensure seamless interaction between internal and external sales teams, drive customer service excellence
Seniority
Senior, hands-on IC