Einsatzplaner / Disponent (m/w/d) für den technischen Kundendienst
Core
Planning domestic service technician routes and coordinating installation appointments for autoclave service.
Role type
Service dispatch planner
Builds
Domestic service technician routes and installation schedules
Domain
Industrial equipment service (laboratory autoclaves)
Required skills
route planning, appointment coordination, logistics knowledge, geographic knowledge, customer communication
Preferred skills
vocational training in logistics, experience in technician dispatch
Technologies
dispatch software
Responsibilities
Plan domestic service technician routes using dispatch software, coordinate installation appointments with customers considering travel times and capacity, verify installation prerequisites with customers via phone, serve as the interface between customers, technical teams, and order processing
Seniority
Mid-level, hands-on IC