Operations Manager (m/w/d)
Core
Full ownership of operational execution for NLP seminars, managing participant communication, scheduling, venue logistics, and billing.
Role type
Operations Manager
Builds
NLP training seminars and events
Domain
Education / Coaching / NLP
Required skills
German (C2), Microsoft Office (Outlook, Excel), customer communication, scheduling, logistics coordination, billing, documentation, process improvement
Preferred skills
Event management, office administration, NLP/Coaching knowledge, CRM systems (Elopage, HubSpot, Notion, Asana)
Responsibilities
Handle participant inquiries via phone and email, manage registrations and participant lists, coordinate with hotels and venues for equipment and materials, prepare and track invoices, align with trainers and team members, manage office admin tasks, document and optimize processes
Seniority
Mid-level, hands-on IC
