Telefonserviceberater/in im Servicetelefon Familienleistungen in Teilzeit (m/w/d)
Hybrid
Core
Provide telephone customer service and information regarding the Federal Parental Allowance and Parental Leave Act (BEEG) and Bavarian family benefits.
Role type
Customer service representative (public administration) (via careerplan.io/jobs/10001-1003773877-S-telefonserviceberaterin-im-servicetelefon-familienleistungen-in-teilzeit-mwd-at-zentrum-ba)
Builds
Information and guidance for families on parental leave and benefits
Domain
Public administration / Social services
Deliverable
client delivery
Required skills
Telephone communication, MS Office, administrative procedures, quick learning ability, customer handling
Preferred skills
Vocational training in office management, experience in public administration, openness to digitalization
