Employee Benefits Advocate (Remote)
Core
Full-time employee providing inbound phone support for client employee benefit enrollment and inquiries.
Role type
Customer service representative (benefits administration)
Builds
Client benefit enrollment support via phone
Domain
Insurance/Benefits Administration
Deliverable
client delivery
Required skills
Service center experience, customer-centric mindset, technology comfort, phone etiquette, problem solving
Responsibilities
Answer inbound calls regarding benefit enrollment, respond to caller inquiries, document call details, ensure compliance in processing, complete transactions timely and accurately
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