Service Representative
Core
Answer customer inquiries on employee benefits plans and process medical/dental claims.
Role type
Service Representative (Benefits Administration)
Builds
Claims processing and customer support for employer benefit plans
Domain
Employee benefits administration
Deliverable
client delivery
Required skills
Answering customer inquiries, processing medical/dental claims, navigating record keeping systems, learning and retaining technical information
Preferred skills
Life and Health licensing, prior customer service experience, medical or call center experience
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