584927 Customer Service Specialist (all genders)
Core
Strategic development of a defined customer portfolio and creation of tailored service models for the HealthSystems portfolio in diagnostic imaging and image-guided therapy.
Role type
Senior Account Management / Customer Service Strategy
Builds
Customer Service contracts, service models, and sales for HealthSystems diagnostic imaging
Domain
Healthcare technology / Medical Imaging
Required skills
Business administration, sales, contract management, data quality analysis, competitive intelligence, stakeholder management, pricing strategy
Preferred skills
Knowledge of healthcare systems, relationship building, opportunity identification
Technologies
SFDC, Microsoft Office
Responsibilities
Strategic development of customer portfolio, driving sales of service contracts, managing order intake and revenue, ensuring data quality and forecast accuracy, building customer relationships, identifying new business opportunities, monitoring competition
Seniority
Senior, hands-on IC
