Kaufmännischer Mitarbeiter Kundenbetreuung & Auftragsmanagement (m/w/d)
Core
Managing customer inquiries and orders from initial contact through project completion, acting as the central point of contact between clients, technical back-office, and implementation teams.
Role type
Commercial Customer Service & Order Management Specialist
Builds
Advertising production services and custom print solutions for clients
Domain
Advertising agency / Print production
Deliverable
client delivery
Required skills
Customer relationship management, order processing, project coordination, requirement analysis, documentation, communication
Preferred skills
Knowledge of advertising technology or print production, experience with CRM or order management systems
Responsibilities
Handling customer inquiries via phone and email, preparing requests for the technical back-office, reviewing and forwarding offers, coordinating post-order steps, tracking feedback and deadlines, maintaining internal communication (via careerplan.io/jobs/10001-1003747896-S-kaufmannischer-mitarbeiter-kundenbetreuung-auftragsmanagement-mwd-at-pat-patachon-gmbh)
Seniority
Entry to Mid-level, hands-on IC