Mitarbeiter Disposition & Innendienst – Systemhaus (m/w/d)
Core
Planning and coordinating daily technician deployments and customer appointments for a system house, optimizing resource utilization, and managing order processing.
Role type
Operations coordinator (dispatch & internal services)
Builds
Technicians' daily schedules and customer service appointments
Domain
Telecommunications and IT infrastructure
Required skills
Scheduling, order processing, data management, customer communication, priority setting, system proficiency
Preferred skills
Dispatch experience, technical understanding
Responsibilities
Plan and coordinate daily technician deployments, optimize staff utilization, adjust schedules for changes or new orders, maintain dispatch data, support order processing, track offers and open items, serve as customer contact for scheduling questions, contribute to internal process optimization