Qualitätssicherung / Reklamationsbearbeitung (m/w/d)
Core
Handling customer, supplier, and internal complaints; coordinating corrective actions; performing error and trend analysis.
Role type
Quality Assurance / Claims Processing Specialist
Builds
Corrective action plans and quality reports
Domain
Manufacturing / Quality Management
Deliverable
dashboards & analysis
Required skills
Claims processing, Quality control, Office applications, CAQ systems, Report generation, Trend analysis
Responsibilities
Process customer, supplier, and internal complaints; Draft official responses to clients; Coordinate and track corrective measures; Maintain reports and conduct error and trend analyses