IT Specialist (m/w/d) Modern Workplace
Core
Providing 1st-level IT support and device management for employees across a modern digital workplace.
Role type
IT Specialist (Modern Workplace)
Builds
Client/Server network environment with Windows and MacOS devices
Domain
IT Operations / Enterprise Support
Required skills
MS 365, SCCM, Intune, Mobile Device Management (iOS, Android), Windows 10/11, FAT/Thin Clients, PC/Laptop/Printer maintenance
Preferred skills
Customer orientation, team collaboration, initiative, English language skills
Technologies
MS 365, SCCM, Intune, Windows, MacOS, iOS, Android
Responsibilities
Handling and resolving 1st-level support inquiries via phone or ticketing system, providing support for MS 365, SCCM, Intune, and mobile devices, advising teams and escalating complex issues, maintaining PCs, laptops, and printers in a client/server environment
