Call-Center Mitarbeiter (m/w/d)
Core
Handling incoming customer calls and emails to assist with travel bookings and modifications.
Role type
Customer service representative (travel)
Builds
Travel bookings and itinerary changes for customers
Domain
Travel industry
Deliverable
client delivery
Required skills
German (fluent spoken and written), telephone communication, data entry, customer consultation, booking management
Responsibilities
Answering incoming customer calls, handling customer inquiries via email, entering booking data into the system, processing booking changes, ensuring high customer satisfaction