Service Agent:in für Kundenbetreuung (all genders welcome)
Core
You will guide customers in finding the perfect vehicle match, handle inquiries across phone, email, and live chat, and ensure smooth order processing and supplier communication for an online automotive retailer.
Role type
Customer service agent (automotive e-commerce)
Builds
Customer support and order fulfillment for an online automotive retailer
Domain
Automotive e-commerce
Deliverable
client delivery
Required skills
Automotive knowledge, multichannel communication, order management, supplier coordination, problem-solving, stress resistance, MS Office proficiency
Preferred skills
Additional languages, English fluency