Customer Success Manager (m/w/d)* | Kundenbetreuung, Beratung, Projektkoordination & -umsetzung
Hybrid
Core
Onboarding and project coordination for IoT energy management software in non-residential buildings, ensuring 35% energy savings.
Role type
Customer Success Manager (Project Coordination)
Builds
IoT energy management solutions for hotels, care facilities, schools, and public institutions
Domain
Energy management / IoT / Building automation
Required skills
project coordination, contract administration, stakeholder management, upselling, documentation, technical understanding
Preferred skills
commercial or IT training, process-oriented thinking
Technologies
MS Office, Jira, Zoho, HubSpot
Responsibilities
Guide customers through software implementation, coordinate order processing and milestones, secure internal and external contributions, offer additional services, document project steps
Seniority
Mid-level, hands-on IC