Implementation Project Manager
Core
Coordinate hardware installation and software implementation projects for property access automation solutions, ensuring timely completion and customer satisfaction.
Role type
Implementation Project Manager
Builds
Property access automation systems for multifamily, commercial, and student-housing properties
Domain
PropTech / Smart Building Security
Required skills
Project management, stakeholder coordination, CRM management, scheduling, invoicing coordination, hardware installation oversight, software implementation coordination, communication, documentation, AI tool usage
Preferred skills
Experience with email platforms, Salesforce (SFDC), AI tools
Technologies
CRM systems, Salesforce (SFDC), AI tools
Responsibilities
Serve as primary point of contact for customers and installers; Define actionable next steps and manage stakeholders; Validate deal data; Maintain implementation project tracking records; Forecast project completion timeframes; Prioritize work queues; Coordinate hardware and software implementation; Manage schedules and communications; Coordinate invoicing and billing; Liaise between Sales and Client Success teams
Seniority
Junior to Mid-level, hands-on IC