Senior Product Quality Engineer (m/w/d)
Core
Central interface for quality issues between customers and cross-functional teams, leading analysis of customer complaints, failures, and warranty cases.
Role type
Senior Product Quality Engineer
Builds
High-performance fiber lasers and amplifiers for material processing
Domain
Photonics / Laser manufacturing
Required skills
8D, FMEA, CAPA, 5-Why, statistical analysis, SPC, MSA, ISO 9001, NPI, Product Lifecycle Management
Preferred skills
Electromechanical, electrical, laser, or photonics-based product experience
Technologies
8D, CAPA, FMEA, SPC, MSA
Responsibilities
Lead analysis of customer complaints, failures, and warranty cases; Conduct structured root cause analysis and corrective actions; Analyze customer feedback and field data to identify trends; Collaborate with Engineering on NPI to ensure quality and manufacturability; Partner with Production, Service, and Suppliers for continuous improvement.
Seniority
Senior, hands-on IC