Technical Pre-Sales Specialist (m/w/d)
Core
Technical pre-sales specialist providing product-specific customer inquiries, technical consulting, and offer preparation for video security solutions.
Role type
Technical Pre-Sales Specialist
Builds
Customized video security solutions for B2B clients
Domain
Security technology / Video surveillance
Required skills
Technical understanding of video security systems, ERP systems, MS Office, structured work style
Preferred skills
CRM systems, direct customer contact experience, sales of technical products
Technologies
ERP systems, MS Office, CRM systems
Responsibilities
Answer product-specific customer inquiries and provide technical consulting, Service-oriented support of existing customers, Technical project planning from internal service, Technical support for Key-Account Managers via phone/Teams/email, Collaboration with planners and engineering firms, Support in creating offers, Manufacturer communication, Technical clarification during the offer phase, Collaborate with the outside sales team and the entire team