Partner Experience Manager (d/w/m) Point of Sale & Data Capture
Core
Managing the entire order process from proposal creation to successful completion and tracking for Ingram Micro's partners in the IT and telecommunications distribution sector.
Role type
Senior Partner Experience Manager (Sales Operations)
Builds
Order fulfillment and partner support services for IT/telecom manufacturers and distributors
Domain
Information & Telecommunications Technology Distribution
Deliverable
client delivery
Required skills
Order process management, partner relationship management, customer experience optimization, stakeholder coordination, process improvement, commercial background
Preferred skills
Distribution industry experience, organizational skills, detail-oriented approach
Responsibilities
Steer the entire order process from proposal to completion and tracking, actively support and advise partners with a focus on service quality and revenue growth, ensure excellent customer experience, collaborate with internal and external stakeholders, identify and implement process improvements for efficiency
Seniority
Senior, hands-on IC