Mitarbeiter (w/m/d) Service- und Ersatzteilmanagement
Core
Managing customer service orders and spare parts logistics for industrial machinery used in medical technology, hydrogen tech, and autonomous driving.
Role type
Service and spare parts management specialist
Builds
Spare parts, service components, and repair services for global industrial machinery clients
Domain
Industrial machinery / Medical technology / Hydrogen technology / Autonomous driving
Deliverable
client delivery
Required skills
Technical-commercial process management, pricing and cost calculation, supply chain coordination, warranty case handling, subcontractor management
Preferred skills
Hands-on mentality, entrepreneurial thinking, structured independent work
Technologies
ERP systems, technical drawings, internal costing tools
Responsibilities
Process and settle incoming customer service orders, create offers and calculate prices for spare parts, coordinate manufacturing and procurement of spare parts, handle warranty cases and component repairs, manage subcontractors and service providers
Seniority
Mid-level, hands-on IC