After Sales Engineer till Hammar Maskin AB
Core
Provide technical support, diagnose issues, and drive after-sales cases to resolution for Hammar side loaders, serving customers, service partners, and subsidiaries.
Role type
After Sales Engineer (Technical Support & Parts Sales)
Builds
Hammar side loaders and related spare parts
Domain
Industrial machinery / Heavy equipment / Logistics
Deliverable
client delivery
Required skills
Technical troubleshooting, diagnostic analysis, B2B spare parts sales, quoting and order administration, warranty case management, technical documentation interpretation
Preferred skills
Workshop environment experience, vehicle systems knowledge (CAN-bus, PLC), logistics or customs handling, ERP system experience (Monitor, Lime)
Technologies
Monitor, Microsoft 365
Responsibilities
Provide technical guidance to customers and partners; Analyze and diagnose problems using technical drawings and documentation; Drive customer cases from inquiry to solution; Sell spare parts B2B and proactively address customer needs; Create quotes, calculations, and handle order administration; Manage warranty cases in the business system; Collaborate with sales teams for sustainable solutions
Seniority
Mid-level, hands-on IC