Mitarbeiter Softwareeinführung & Kundenbetreuung (m/w/d)
Core
Onboard new customers into egON SalesCloud by analyzing sales and business processes and configuring workflows, surfaces, and data structures.
Role type
Customer Success / Implementation Specialist (SaaS)
Builds
Configurable CRM and workflow automation solutions for sales teams
Domain
SaaS / Sales Enablement / Business Process Automation
Deliverable
product features
Required skills
Workflow analysis, CRM configuration, process mapping, customer consultation, user training, stakeholder collaboration
Preferred skills
AI and automation integration, complex process consulting, product development feedback
Technologies
egON SalesCloud, SaaS platforms, CRM systems
Responsibilities
Analyze customer sales processes and translate them into software workflows, Configure CRM surfaces and data fields per customer requirements, Train users and optimize existing configurations, Collaborate with product management and development to refine standards
Seniority
Individual Contributor, mid-level