Customer Service Specialist Export (m/w/d)
Core
Manage end-to-end order processing, customer support, and account development for a global manufacturer of ceiling systems.
Role type
Customer Service Specialist (Export)
Builds
Ceiling systems for commercial and industrial applications
Domain
Construction materials / Building systems
Deliverable
client delivery
Required skills
Order processing, account management, quotation preparation, price negotiation, customer data management, payment monitoring, presentation skills
Preferred skills
Technical or commercial background, additional foreign languages, MS Office, ERP, CRM
Responsibilities
Ensure optimal customer service, process orders including delivery monitoring and claims handling, prepare and track quotations, develop existing customer base, represent the company at trade fairs and events, maintain customer master data, monitor payments, propose service and organizational improvements