Représentant (e) Service à la Clientèle (Boisbriand)
Core
Manage customer orders, process payments, verify product details, coordinate with logistics and production teams, and handle customer inquiries and claims for specialized construction and industrial products.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support for construction and industrial adhesive/sealing systems
Domain
Construction and industrial chemicals
Required skills
Order processing, payment handling, inventory coordination, customer communication, product knowledge, documentation management
Preferred skills
SAP, Salesforce, Microsoft Office
Responsibilities
Receive and process customer orders, verify product details and shipping requirements, coordinate with logistics and production for timely delivery, handle customer inquiries and claims, ensure customer satisfaction
Seniority
Entry to Mid-level