Vertriebsinnendienst (m/w/d)
Core
Managing order processing, customer inquiries, and sales support for national and international clients in a MedTech company.
Role type
Sales Operations Specialist (Order Management)
Builds
Sales orders, proposals, and customer service interactions
Domain
MedTech / Healthcare
Deliverable
client delivery
Required skills
Order processing, customer service, proposal creation, ERP system management, export and customs procedures, logistics coordination, MS Office
Preferred skills
English (fluent), export and customs knowledge
Responsibilities
Order entry and processing, handling customer inquiries via phone and email, supporting outside sales team with proposals, maintaining master data in ERP, coordinating shipping providers, monitoring export and customs processes, ensuring professional customer communication, collaborating with sales, logistics, and production teams, optimizing customer service processes