Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Central interface between outside sales, domestic and international customers, and internal departments, managing order processing and customer data.
Role type
Sales Operations Specialist
Builds
Efficient sales processes and order fulfillment workflows
Domain
Manufacturing / Sales Operations
Required skills
CRM and XRM systems, order management, process optimization, customer relationship management, reporting, data analysis
Preferred skills
English (written and spoken), team collaboration, customer-centric mindset, flexibility, independent work
Technologies
XRM, CRM, Backoffice systems, ERP/Warenwirtschaftssysteme
Responsibilities
Maintain customer data in CRM/XRM systems, coordinate and track domestic and international orders, implement and optimize sales processes, represent the company externally, report to sales leadership
Seniority
Mid-level, hands-on IC