Vertriebsberater:in Software (m/w/d)
Core
IT Support & Sales Manager for pododesk, a SaaS platform for podologists and foot care professionals, handling customer support, lead generation, and account management.
Role type
Senior IC IT Support & Sales Manager
Builds
pododesk SaaS platform for podology and foot care practices
Domain
HealthTech / SaaS
Deliverable
production ML models
Required skills
Software customer support experience, CRM systems (Salesforce), ERP systems, collaboration tools (MS Teams), ticketing systems, sales process management, customer onboarding, product demonstrations
Preferred skills
No-code tools, holistic thinking, presentation skills
Responsibilities
Provide 1st & 2nd-level support for pododesk, acquire new customers and manage sales process, support and develop existing customers, conduct user training and product demos, build and maintain support content
Seniority
Senior, hands-on IC