Mitarbeiter (m/w/d) Firmenkundenbetreuung
Core
Providing support and account management for corporate clients regarding employee card usage and related services.
Role type
Corporate customer support specialist
Builds
Employee card services and support for corporate clients
Domain
Financial services / Payments
Deliverable
client delivery
Required skills
Customer service, ticket system management, data maintenance, product explanation, troubleshooting, documentation handling
Preferred skills
Structured work style, self-organization, teamwork, initiative
Technologies
Internal ticketing system
Responsibilities
Handling client inquiries via phone and email, troubleshooting card issues, maintaining client data, explaining product usage, monitoring deadlines
Seniority
Entry-level, individual contributor (via careerplan.io/jobs/10001-1003620674-S-mitarbeiter-mwd-firmenkundenbetreuung-at-paycenter-gmbh)