Vertriebsachbearbeiter Verpackungsmaschinen und Etikettiertechnik
Core
Sales operations specialist handling spare parts and packaging/labeling machinery orders, providing technical clarification and customer support.
Role type
Sales operations specialist (spare parts & machinery)
Builds
Spare parts, components, and accessories for packaging and labeling machinery
Domain
Industrial machinery (packaging and labeling technology)
Deliverable
client delivery
Required skills
Order processing, offer creation, spare parts identification, technical customer support, complaint handling, inventory coordination, ERP system usage
Preferred skills
Technical sales experience, spare parts business knowledge, machinery engineering background, English language skills
Technologies
MS Office, ERP/Warenwirtschaftssystem
Responsibilities
Process customer inquiries and orders for spare parts, create and track offers, identify suitable spare and wear parts, provide technical clarification to customers, consult customers on spare parts and accessories, handle complaints and follow-up questions, coordinate with procurement, warehouse, service, and production, monitor delivery deadlines, manage shipments, maintain customer and order data in the ERP system
Seniority
Entry to Mid-level, hands-on IC