Kundenbetreuer im Innendienst (d/m/w)
Core
Customer service and account management for a laundry service company, handling inquiries, complaints, and upselling services.
Role type
Customer Service Representative (In-house)
Builds
Customer satisfaction and service delivery for a fleet laundry business
Domain
Logistics / Laundry Services
Deliverable
client delivery
Required skills
Customer relationship management, complaint handling, data entry, MS Office, sales support
Responsibilities
Manage and maintain customer data, handle customer inquiries and complaints, identify upselling opportunities, coordinate with internal teams (sales, production, fleet), conduct customer visits when needed