Customer Service Representative
Core
Front counter representative responsible for receiving garments, documenting care instructions, and coordinating with operations for a dry cleaning service.
Role type
Customer Service Representative (Retail/Hospitality)
Builds
Garment intake, tracking, and customer service for a luxury garment care business
Domain
Retail / Garment Care / Luxury Services
Deliverable
product features
Required skills
Garment inspection, POS system usage, customer communication, attention to detail, English fluency
Preferred skills
Knowledge of luxury brands, adaptability, fast learning (via careerplan.io/jobs/7A-008-EC-F69-customer-service-representative)
Responsibilities
Welcome clients and provide service information, inspect and tag garments with care instructions, maintain accurate records in tracking systems, coordinate with operations and tailoring teams
Seniority
Entry-level to Junior