Quereinsteiger / Kundenbetreuer ( m/w/d)
Core
Customer service representative handling customer inquiries via phone and written communication regarding contracts, tariffs, and invoices for energy companies.
Role type
Customer service representative (energy sector) (via careerplan.io/jobs/10001-1003578362-S-quereinsteiger-kundenbetreuer-mwd-at-regiocom-customer-care-se-sto-salzwedel)
Builds
Customer service operations for energy companies
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
German language (C1/C2), PC and software proficiency, structured work style, counseling skills
Preferred skills
Motivation, learning readiness
Technologies
PCs, standard software applications
Responsibilities
Process customer inquiries via phone and written channels, handle contract and tariff questions, manage supplier switch inquiries, assist with electricity and gas connection contracts
Seniority
Entry-level / Career switcher