Kundenberater B2B Institutsservice (m/w/d)
Core
B2B customer advisor supporting German savings banks (Sparkassen) with technical, organizational, and operational questions regarding credit card business.
Role type
B2B customer service specialist (credit card processing)
Builds
Supports processing operations for credit and debit card products
Domain
Financial services / Payment processing
Deliverable
client delivery
Required skills
B2B customer service, credit card business knowledge, process management, technical understanding, analytical skills, project coordination
Preferred skills
Experience in banking or savings bank environment, process improvement
Technologies
Credit card processing systems
Responsibilities
Answer technical and operational questions for partner banks, act as internal contact for bank-related inquiries, collaborate on cross-departmental projects for new regulations and products, develop and implement new processes
Seniority
Mid-level, experienced