Job
Core
Lead high-value technical accounts and advise clients on complex solution options within the financial services and payments domain.
Role type
Senior Technical Account Manager Lead
Builds
Client-specific technical strategies and product enhancement roadmaps
Domain
Financial services / Payment processing
Deliverable
client delivery
Required skills
Technical account management, business requirements gathering, gap analysis, stakeholder management, solutioning, cross-functional coordination
Preferred skills
Payment systems industry experience, regional/international client support, software development team collaboration, advanced MS Excel
Technologies
FIS solutions, payment processing systems
Responsibilities
Lead technical discussions with clients and internal teams; develop account-specific technical strategies; lead business requirements gathering and gap analysis; coordinate cross-functional activity with delivery, product, and sales teams; provide mentorship and technical support to colleagues
Seniority
Senior, hands-on IC with leadership responsibilities