Sachbearbeitung Reklamationsmanagement (m/w/d)
Core
Handling customer complaints and credit notes for the food retail sector.
Role type
Claims management specialist
Builds
Credit notes and complaint resolutions for customers
Domain
Food retail / Logistics
Deliverable
client delivery
Required skills
Claims processing, Credit note processing, MS Office, ERP systems, Food industry knowledge
Responsibilities
Process customer complaints in collaboration with other departments, Document complaint procedures, Process credit notes