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Mitarbeiter Reklamationen (m/w/d)

BacknangFull-time2025-08-07 → 2026-10-08
On-site

Core

Handling returns and complaints to ensure smooth processing for customers and suppliers.

Role type

Customer service specialist (returns and complaints)

Builds

Resolution for customer and supplier inquiries

Domain

E-commerce

Required skills

German (fluent), English (fluent), PC software proficiency, problem-solving

Responsibilities

Process returns and complaints independently, inspect and document defective items, support customers and suppliers via phone and email, collaborate with logistics, procurement, and accounting