IT Service Desk Analyst (m/w/d) befr. 18 Monate
Core
First and second-level IT support for hardware, software, network, and business applications (ERP, MRP, Office 365) in Bochum.
Role type
IT Service Desk Analyst
Builds
IT support services for end users
Domain
IT Services / Enterprise Software
Required skills
Microsoft products (Windows 10/11, Office 365, Active Directory), ITSM tools and processes, network technologies (LAN/WAN/Wi-Fi), hardware and software troubleshooting, IT security best practices
Preferred skills
ManageEngine products, ERP/MRP systems (e.g., Infor), ITIL Foundation certification