Technischer Support (m/w/d)
Core
Support the setup and configuration of software in online banking, apps, and digital services, collaborating with customers to solve unexpected challenges.
Role type
Technical Support Specialist
Builds
Resolves technical issues and user inquiries for online banking and digital services
Domain
Banking / IT Support
Deliverable
client delivery
Required skills
technical troubleshooting, user communication, ticket documentation, problem-solving, self-management
Preferred skills
IT or technical training, affinity for digital applications, service orientation