בנקאי/ת לבנק דיגיטלי
Core
Providing professional, empathetic customer support via chat, email, and phone for a new Israeli digital bank, focusing on resolving technical, business, and operational banking issues.
Role type
Customer support specialist (digital banking)
Builds
Customer support channels for a neobank
Domain
Fintech / Digital Banking (via careerplan.io/jobs/87-003-F8-F5C-at-esh)
Deliverable
client delivery
Required skills
Customer service experience, high-level English, strong communication skills, technical orientation, multitasking
Preferred skills
Chat-based support experience, banking or financial services experience