Mitarbeiter Kundenservice & Vertriebsinnendienst (m/w/d)
Core
First point of contact for business customers, handling inquiries, orders, and administrative tasks while supporting field sales teams on customer projects.
Role type
Customer Service & Inside Sales Operations Specialist (via careerplan.io/jobs/10001-1003358576-S-mitarbeiter-kundenservice-vertriebsinnendienst-mwd-at-schollmeier-itk-gmbh-cokg)
Builds
Customer service operations and sales support processes for business clients
Domain
Telecommunications and digitalization services
Deliverable
client delivery
Required skills
Customer relationship management, order processing, data management, ticket system handling, project coordination, MS Office proficiency
Preferred skills
Experience in telecommunications environment
Responsibilities
Answering customer inquiries and processing orders, supporting field sales teams on customer projects, managing customer and master data, handling service requests and complaints via ticket system, coordinating appointments and project implementation
Seniority
Entry to Mid-level, hands-on IC