Customer Service / Kundenbetreuung (w/m/d)
Hybrid
Core
B2B customer service and order management for industrial machinery and special vehicle manufacturing clients.
Role type
Customer Service Manager
Builds
Order processing, invoicing, and client communication for industrial distribution
Domain
Industrial machinery and special vehicle manufacturing
Required skills
B2B customer service, order processing, invoicing, CRM management, MS Office, German (fluent), English (good)
Preferred skills
Additional language, experience in industrial sector
Responsibilities
Handle B2B customer inquiries and advice, process orders and delivery notes, create and send invoices, manage customer data in CRM, coordinate with internal departments, handle complaints
Seniority
Entry to Mid-level