Kaufmännische Fachkraft in der Kundenberatung Ersatzteilservice (m/w/d)
On-site
Core
Handling customer inquiries and processing orders for spare parts via phone and email, including quote creation and order fulfillment coordination.
Role type
Customer service specialist (spare parts)
Builds
Spare parts orders and customer solutions
Domain
Industrial manufacturing / After-sales service
Deliverable
client delivery
Required skills
Customer communication, order processing, quote creation, inventory coordination, pricing calculation, return management
Preferred skills
SAP, MS Office, English
Responsibilities
Answering customer inquiries, creating quotes, processing orders from booking to billing, coordinating with warehouse, managing returns
Seniority
Entry-level / Junior