Disponent Serviceeinsätze (m/w/d)
Core
Handling technical outages at mobile network sites via a ticketing system and coordinating with technical staff to resolve service requests.
Role type
Service operations specialist (telecommunications)
Builds
Communication systems maintenance and support for network operators and infrastructure providers
Domain
Telecommunications / Network Operations
Deliverable
dashboards & analysis
Required skills
Ticketing system management, technical troubleshooting, data entry, stakeholder communication
Preferred skills
Commercial training background, technical understanding, shift work flexibility
Responsibilities
Accept technical outages at mobile sites, communicate with technical staff, handle phone inquiries, document processes
Seniority
Entry-level, operational IC