Leiterin Kundenbetreuung-Versicherungsagentur Innendienst (m/w/d) - ohne aktiven Verkauf
Core
Leading a 5-person customer service team for an insurance agency, handling customer contract administration and claims processing for auto and property insurance.
Role type
Senior team lead (customer service)
Builds
Customer service operations for auto and property insurance
Domain
Insurance
Deliverable
client delivery
Required skills
Team leadership, contract administration, claims processing, customer communication, administrative management
Preferred skills
Prior team leadership experience, insurance industry background
Responsibilities
Lead and develop a 5-person customer service team, manage customer contracts for auto and property insurance, process insurance claims, coordinate with customers and insurers, optimize customer service workflows
Seniority
Senior, hands-on IC with leadership