Mitarbeiter (m/w/d) im Bereich Kundenservice & Backoffice (30-40 Std.)
Core
Supporting business customers with telecommunication services, 3CX phone system setup/configuration, and administrative back-office tasks.
Role type
Customer Service & Backoffice Specialist
Builds
Telecommunication services and 3CX phone system configurations for business clients
Domain
Telecommunications / IT Infrastructure
Deliverable
client delivery
Required skills
Technical understanding of IT/telecom, 3CX knowledge, SIP-Trunk/Carrier services knowledge, invoicing, customer data management, PC skills
Preferred skills
English language skills, experience in 3CX/SIP-Trunks/Carrier services
Responsibilities
Support business customers with telecommunication services, assist with 3CX phone system setup and configuration, process orders and complaints, maintain customer data and documentation, create and review invoices, perform general office and administrative tasks
