Sachbearbeiter/Kundenberater (m/w/d) Leistungen in Leuna
Core
Handling claims and providing consultation for statutory health insurance benefits including sick pay, maternity benefits, psychotherapy, contraception, IVF, and abortion.
Role type
Claims processing and customer service specialist (statutory health insurance)
Builds
Individualized consultation and administrative processing of insurance benefit claims
Domain
German statutory health insurance
Deliverable
client delivery
Required skills
Statutory health insurance specialist training, experience in specific benefit areas (sick pay, maternity, psychotherapy, etc.), customer service, accuracy, cost awareness
Preferred skills
ISKV_21c software knowledge, team collaboration
Responsibilities
Answering inquiries from insured members via phone, email, or post; processing claims for specific benefit categories; providing individual consultation on insurance matters