Mitarbeiter Technischer Service Innendienst (m/w/d)
Core
Internal service coordination and customer support for technical service processes.
Role type
Technical Service Coordinator (In-house)
Builds
Service schedules, service offers, and billing documents for EON systems
Domain
Healthcare technology / Medical devices
Deliverable
dashboards & analysis
Required skills
Technical understanding, telephone support, scheduling, billing, system administration, organizational planning
Preferred skills
English, entrepreneurial thinking, willingness to train as medical device consultant
Technologies
EON systems, general office systems
Responsibilities
Customer support via phone, scheduling and coordinating field service technicians, preparing service visits, creating service quotes and invoices, managing EON system accounts, collaborating with field service and internal teams
Seniority
Entry-level / Junior