IT Systemadministrator First Level Support (m/w/d)
Core
First-level IT support specialist responsible for ensuring smooth IT operations for customers, handling support tickets, and troubleshooting issues on-site or remotely.
Role type
First-level IT system administrator
Builds
IT operations and support services for customers
Domain
IT Services / Customer Support
Deliverable
client delivery
Required skills
Windows systems (clients and servers), Active Directory, Microsoft 365, ticketing systems, on-site and remote troubleshooting, documentation
Preferred skills
German language (C2 level), valid driver's license, customer-facing professionalism, complex problem analysis, self-organization
Technologies
Windows, Active Directory, M365